The questions worth answering in writing.

Membership is by invitation. You may request an invitation by writing to membership@paytonmail.com. We respond to every enquiry, usually within three business days.

Every member receives a reserved address on the paytonmail.com domain — first.last@paytonmail.com or another handle of your choosing, subject to availability. You may also bring your own domain at no additional cost; we will handle DNS configuration, deliverability setup, and migration from an existing provider.

No. Message contents are not scanned, indexed for advertising, or used for any purpose other than delivering mail to and from you. We retain only the metadata required to operate the service.

Recovery is a deliberate process, not an automated one. You will speak to a member of the concierge team who will verify your identity through pre-arranged means. We do not offer self-service password resets, by design.

Member data is stored on dedicated infrastructure in jurisdictions selected for their privacy posture. Specific locations are disclosed to members on request.

Yes. Membership is paid annually and may be cancelled mid-term with a prorated refund. On cancellation, your data is exported on request and permanently erased within 30 days.

Members at the Signature tier may sponsor up to four additional invitations for immediate family or close colleagues. Each remains a full membership in its own right.

We are funded by members, not advertisers. We do not aggregate users on shared sending infrastructure. We do not pretend that encryption alone constitutes privacy. The difference is in the architecture, not the marketing.